Thank you for using UniFix.
This Refund Policy explains UniFix's position regarding payments made through the UniFix mobile application.
Once a payment is completed—whether for service fees, booking confirmations, or any other charges—it cannot be refunded, canceled, or reversed.
UniFix operates as a digital platform that facilitates maintenance service requests and connects customers with verified service providers. Once a request is confirmed and processed, operational, administrative, and coordination costs are immediately incurred.
For this reason:
While refunds are not provided, UniFix remains committed to customer satisfaction.
If you experience any service-related issues, you may:
UniFix may, at its sole discretion, assist in resolving disputes between customers and service providers, but this does not guarantee a refund.
If you have questions about this Refund Policy, please contact:
Email: support@getunifix.com
WhatsApp: +201033355903