1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Phone number
• Email address
• Location details (address, city)
• Payment-related information (processed securely via third-party providers)

b. Service Information

• Service requests and history
• Device or service details provided by you
• Appointment schedules
• Service reports and warranties

c. Technical Information

• Device type and operating system
• App usage data
• IP address
• Log data and crash reports

2. How We Use Your Information

We use your information to:

• Create and manage your UniFix account
• Process and manage service requests
• Connect you with verified service providers
• Enable real-time tracking and notifications
• Process payments securely
• Provide warranties and service documentation
• Improve app performance and user experience
• Communicate updates, confirmations, and support messages

3. Sharing of Information

Your information may be shared only with:

• Verified service providers to fulfill your service request
• Payment service providers to process transactions securely
• Technical service providers (hosting, analytics, notifications)
• Legal authorities if required by law

All third parties are required to protect your data and use it only for authorized purposes.

4. Data Security

UniFix applies appropriate technical and organizational security measures to protect your data against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

While we strive to protect your information, no digital system is 100% secure.

5. Payments

UniFix does not store sensitive payment information such as card numbers. All online payments are processed through secure, compliant third-party payment gateways.

6. Location Information

We may collect location data to:

• Match you with nearby service providers
• Schedule and deliver services accurately

Location access is used only with your permission and can be controlled through your device settings.

7. Data Retention

We retain your information only for as long as necessary to:

• Provide services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

You may request deletion of your account and personal data, subject to legal obligations.

8. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Request account deletion
• Withdraw consent where applicable

Requests can be made through the app or by contacting us directly.

9. Children's Privacy

UniFix is not intended for users under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and updated on this page.

Continued use of UniFix after changes means you accept the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: